Instagram acknowledges glitch mistakenly suggesting Creed song Higher to users
Instagram confirmed an algorithmic glitch mistakenly pushed a rock track to social media feeds across New Mexico. The Meta-owned platform acknowledged the music recommendation error following numerous complaints from account holders nationwide.
The exact cause of the repeated track suggestion remains unclear. A company spokesperson addressed the issue in a statement to CNN.
“We looked into this and found that this song is being recommended to more people than intended,” the spokesperson said. “We’re continuing to investigate.”
Users in Las Cruces reported frequent suggestions for the band’s song. Engineers are fixing it. The issue caused widespread feedback.
“That song is always recommended to me too!!” the spokesperson said.
Instagram algorithms suggest songs using signals from past story posts, according to CNN. The representative confirmed Soulja Boy’s track “Turn My Swag On” is “actually popular on IG!” and not an error.
Social media platforms use automated recommendation systems to personalize music for user posts. Tech companies routinely deploy software patches when automated delivery systems experience software glitches. Technical teams review platform code to ensure media suggestions function properly in New Mexico.
Instagram engineers continue working to resolve the issue.
